I think the right answer is c - <span>Gertrude’s dialogue shows her sense of urgency and desperation, proving that she is truly worried about Hamlet. Because she tells them to go "instantly" to Hamlet and is totally focused on getting them to visit Hamlet in these lines.
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The answer is b because the passage is about something negative that is happening to a MP3 player or that it isn't the best from that company
The passage reflects the point of view of C, Bianca.