Using slang is considered inappropriate in a business setting because slang displays a tone that is too casual. It is also considered unprofessional and shows a lack of respect for the recipient of the communication. Inappropriate communication can damage the relationships between your clients and your business. It is very important to be able to communicate in a professional, formal manner across all communication platforms from email to written communication to verbal communications. Good communication skills form the backbone of any business.
Words influence the efficacy of a message and thus, it has to appropriate to the surroundings. As per the question, using slang in a business setting is considered inappropriate as it proposes a tone that is 'too casual' that makes the conversation sound informal and 'unprofessional'. A business setting rather requires a formal and gentle language that displays respect for the recipient.
Excessively informal or casual language may affect business relationships and reflect the lack of respect. Communication is crucial in any business. Thus, it should avoid using slang and instead use 'formal and ethical language' which reflects politeness and a sense of respect and responsibility. Therefore, <u>option B</u> is the correct answer.
