To do this problem hand, you have to start by changing the mixed number into an improper fraction. A handy trick for that is to: 1) Multiply the denominator of the fraction part, 4, by the whole number, 4. So 4*4=16.
2) Add the number in the numerator to the value from step one. So 16+3=19.
3) Put the value from step two over the denominator to get your improper fraction! 19/4
Now you need to multiply to get a common denominator in both values in order to subtract. You have 19/4 - 1/3. This is when you could use a calculator if allowed haha, or multiply 19/4 by 3/3 and 1/3 by 4/4 to get 57/12 - 4/12. Subtract to get 53/12.
Now just do simple division and put the remainer over 12 and simplify the fraction if needed! 53/12 = 4R5. So 4 5/12 is the answer :)