There are several steps you need to follow if you want to report fraudulent or incorrect charges to your credit card company:
1. Evaluate the charge
2. Contact the merchant first
3. Contact the credit card company
4. Mail dispute paperwork
5. Wait for them to investigate your dispute
6. Appeal if necessary
Answer:
Close ended question
Explanation:
With open ended it might make them want to tell stories with close ended it makes them have limited things to say. Therefore getting you out quicker,
It appears to be unverified