Answer: d. Run a virus scan
Explanation: Running a virus scan will reveal if the trojan virus or any other malware has been launched and the clearing the virus when detected. These will make the computer to start working well again. The unexplainable processes that started when the computer was rebooted can be viruses.
Answer:
The cable run connecting the new keystone jack to the patch panel is bad.
The patch panel connector for the new location's cable run is not connected to a switch.
Explanation: