Explanation:

FIVE TIPS TO HELP YOUR DENTAL RECEPTIONIST WHEN CALLING YOUR PATIENTS
- Sit up straight and smile before each call. ...
- Let patients speak without interruption or placing them on hold. ...
- Be well versed in practice FAQ's and always have a script handy. ...
- Probe for more information. ...
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Answer:
C
Explanation:
Connor interrupts Fiona after she's been talking for five minutes,
because he sees that her idea won't work and he wants to move
on.
Answer:
A. Indiect characterization based on a character's effect on others,
Eithet that or B.
Explanation:
Hoped it help! Sorry if I got it wrong!