Ok this 2 help
Say
Thoughts
Effects
Action
Looks
Dialogue: we can tell how the character talks (like rude language, good language)
Actions: we can tell how the character acts
Thoughts: we know what the character thinks
Interaction with others: we know how the character interacts with other people
Opinions of other: we know what this character thinks about others
I would say all of them except opinions on others. Like, you can be a nice person and think negatively about someone (well that's me).
A) dealing with workers who know what they’re talking about is more satisfying for clients
Answer: It would be ocean's
Explanation: In this context the apostrophe show ownership, or WHOSE waters became choppy (I know an ocean is a WHAT and not a WHO but phrasing it like this in my mind always helped me). Without the apostrophe it would be the plural form of OCEAN.