Abstract would be the answer
1) genuine liking for people= enjoying helping people. more than a chart to the patient.
2) cheerfulness= being friendly
3) empathy= showing that you are concerned.
Explanation:
Haddock et al. (1998) stated that social factors are the strongest predictors of tobacco use; for example, having friends who smoke and view smoking as attractive significantly increases one's own risk of smoking.
The nurse should tell him the try to shorten the time of each hand wash
