Expectations of customers, changes and shifts in consumer behavior, use of technology in customer service transactions that used to be done face-to-face
(Less manufacturing, less production, more service delivery)
You didn't provide possible answers, however, the sturm un drang movement centered on rejection of all things traditional, aesthetic, rational, related to the enlightenment period, or anything similar. They wanted to completely break themselves free from all tradition, so if anything fits the description then that is your answer.
Answer:
70% or Below.
Explanation: One of those reasons is the low percentage of citizens that vote in national elections as this can imply this system is not really democratic as the opinion of the majority of U.S. citizens is not reflected on the elections.