Answer: Effective group leaders understand the unofficial roles group members take during the discussion and use these members to help mediate group problems. For example, the role of the "tension reducer" is to resolve conflict and anxiety, while the "task master" helps focus the group members on the purpose of the meeting.
Leadership is the most studied aspect of any group communication. It is important to point out that a group has only one authorized leader, other members play important leadership roles. A boss overlooks and supervises his employees, but, a leader leads his team towards progress and growth.
