I believe this depends solely on personal preference. A work of literature that you like may not be good to somebody else, so the way you feel about something makes it either good or bad. I believe I am pretty comfortable determining the quality of literature given that I have read a lot of books and have an overall grasp of each literary era throughout history. It can be easy to critique a text if you are knowledgeable enough about that particular era, style of writing, and general context, but it could also be quite difficult depending on the topic of that work.
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You could make an app where people share experiences/situations of hate that they have experienced. The app could be separated into different topics/categories. Racism feminism mental illnesses abuse animal cruelty stress pollution. Since we are all different, people might want to talk about different things. The app could help those who fell alone know that there are other out there who feel the same way. People could find ways to make support groups and connect globally. People could also create events, zooms, parties to create more a awareness to these issues
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One more thing, the app could filter negative hot hate comments- I don’t know this is just an idea
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Don't be too quick to be sure you're right. You may only be ...
You didn’t list any of the poems you’ve studied so I can’t be much help, sorry