Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
answer:
Independent Variable: Group that completed the stress management training vs. Group that had no training)
Dependent Variable: Number of sick days
Explanation:
The dependent variables also called Predicated variable is a type of variable that depends on the independent variable which happens as a result of the circumstances surrounding the independent during an experimental investigations. it also predicts the outcome resulting from altering the controlled variable. for example in the question, the dependent variable is Number of sick days
The independent variable is the variable the which can be changed or controlled during an experimental investigation which dependent variable relies on directly. for example from the question, the independent variable is the Group- (Group that completed the stress management training vs. Group that had no training)
Answer:
Taft-Hartley Act
Explanation:
Taft-Hartley Act is also known as the labour management relations act of 1947 and it restricts the activities and powers of labour unions. It stops unions for engaging in unfair labour practices such as jurisdictional strike, wild strike, political strike, secondary boycotts, and monetary donations to political campaigns.
Robert has violated the Taft-Hartley act by creating a fictional role in the company in order to get his cousin a job.
Answer:
the correct answer is a. General information questions
Explanation:
many areas of a candidate are evaluated during an interview for a specific job or a position. among these tested areas are health, IQ, creativity, team working capacity, individual decision making ability, aptitude and the past performance and achievements.
general information question are inclined to obtain the past performance and actions of an employee. this allows the business to evaluate the individual and how he or she will react during the course of work in their job in the future.
Answer: The answer is provided below
Explanation:
The fiscal expansion in the rest of the world will lead to an increase in the world interest rate and a decrease in the domestic investment.
As a result, a rise in the world interest rate will lead to an increase in the national income and also lower the nominal exchange rate.
The diagram has been attached.
