Answer:
2. False
Explanation:
Relationship management is considered an important part of CRM (customer relationship management) and it emphasizes on building and increasing customer loyalty and long term commitment.
If this company was to replace their traditional marketing approach with relationship marketing, they would devote more time to build a solid relationship with existing customers and less time searching for new customers.
Answer:
For more than 180 minutes of phone use.
Explanation:
Let m represent number of minutes of phone use in a month.
We have been given that in Plan A, there is no monthly fee, but the customer pays $0.06 per minute of use.
The cost of using m minutes in plan A would be 
.
We are also told that in Plan B, the customer pays a monthly fee of $4.80 and then an additional $0.03 per minute of use.
The cost of using m minutes in plan B would be 
.
To find the amounts of monthly phone when Plan A will cost more than Plan B, we will set cost of plane A greater than cost of plan B as:
Let us solve for m.
Therefore, Plan A will cost more than Plan B for more than 180 minutes of phone use.
Answer:
C. high-volume, low-variety products
Explanation:
There are other types of processes. This process is completely developed around the product, it is considered a continuous process with high volume of products that have low variety. <em>It presents a high facility utilization (this is considered an advantage), organized by product, which receives a high-fixed price, but the variable cost is low.</em>
The answer is shown below:
Regina apologized to clay for an e-mail that upset him. She said she had chosen an inconsiderate way of stating her idea and that she had been happy to discuss further. Regina is "Expressing consideration behavior ".
