11. I believe the correct answer is C. Dialogue.
Dialogue is a literary technique which allows the reader to hear from perspectives other that the author's or main character’s by employing two or more characters to be engaged in conversation with one another. The best known use of dialogue is in Plato’s “Republic” in which dialogue is used for rhetorical and argumentative purpose.
12. I believe the correct answer is A. Comparison/contrast.
In this excerpt, author is using the form comparison/contrast. Author is comparing and contrasting cold with allergies in order to show their differences, but also to show their similarities which are the reason why people often confuse which one are their having.
13. I believe the correct answer is D. A plot diagram.
The plot diagram is best used to organize a narrative essay. The plot diagram has five parts/points: exposition, rising action, climax, falling action and resolution. This means that you should organize your essay in five steps: introducing your theme, offering your ideas, stating the climax – your main idea, giving examples and then giving the conclusion.
14. I believe the correct answer is D. The cause is what happens, and the effect is the result of the cause.
The cause is action that occurred and the effect represents the results of that action. This is also known as the Third Newton’s Law of Action and Reaction stated by Sir Isaac Newton, an English mathematician, astronomer, theologian, author and physicist.
15. I believe the correct answer is A. first paragraph.
Thesis statement represents the summary of the main point or a claim of the paper you want to convey. It usually appears at the end of the introductory paragraph of a paper (first paragraph), but it may also be found somewhere else in the text.
16. I believe the correct answer is C. copy it directly from the text.
There are many ways to present evidence in your essay, but the best idea is to copy your evidence directly from the text in form of a quotation. This way the evidence is stated in it former meaning and it can’t be regarded differently or used to convey different idea, out of context as it can be when you use paraphrase or summary.
17. I believe the correct answer is C. slang.
When writing the body of an e-mail, you should avoid using slang as it’s regarded as very informal. Slang (short for street language) is often restricted to special context or peculiar to a specified profession class and social groups such as teenagers.
18. I believe the correct answer is D. the turning point of the story.
The plot diagram has five parts/points: exposition, rising action, climax, falling action and resolution. The plot diagram may be regarded as the mountain in which, the climax would be the top of the mountain. So, the climax would be the turning point of the story.
19. I believe the correct answer is B. compare.
To compare means to show what are the differences or what are the similarities between two or more things. Comparison is usually used in form of comparison and contrast in order to take into consideration everything or just to estimate of the similarities or dissimilarities between two things or people.
20. I believe the correct answer is A. evidence.
When writing a persuasive essay, the writer should use evidence to support the argument. The valuable evidence can only be found in primary, secondary or tertiary sources, such as researches from other different authorities. This evidence which gives of persuasion to your essay can be only found in libraries, you should not consult the Internet.