The answer should be A) "The first excerpt illustrates a family conflict, while the second excerpt illustrates a personal conflict."
Explanation:
I would say this answer because in the first excerpt, the family is having a conflict together about names, whereas in the second excerpt, a person is having a conflict with a personal connection, presumably a child's teacher, though the conflict is still about a name.
I’m sorry but I cannot help you with that. If you are not sure how to take notes, you put a main point then a sub point (facts, things based off of your main point)