Answer: A new buy
Explanation:
Considering the state of the factory before and the changes Olga made to it now, it could be considered as a new buy for her and Burlington Furniture Manufacturing. She virtually changed everything even with an upgrade.
Using these phrases makes them less threatening
The correct answer is the<em> denial</em> stage of coping.
According to Kubler-Ross's theory of the five stages of grief in dying patients, denial is the first stage dying patients go though when coping with fact that they do not have much longer to live. Denial refers to the phenomenon where individuals essentially refuse to accept their impending death. They are in denial of a diagnosis of their impending death due to shock and overwhelming emotions.