<em>After you design and write your help-desk procedures to solver the problem, the next step would be, testing and implementation.
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<em>Basically, in any problem-solving process, after planning and designing the solutions, the next process that should be implemented next is: testing and implementation. In the testing phase, staff and employees would implement the solution softly, meaning everything is not advertised yet and not formal yet. They would execute the plan and design and would evaluate if it is really effective. A documentation will prepare as the basis of the evaluation. After the testing, the project team would determine if the offered solution is possible or if there are more improvements to make.</em>
 
        
             
        
        
        
He should go to a desktop computer that is attached to the network server to access it 
 
        
                    
             
        
        
        
Answer:
Modem
Explanation:
A modem is a device that converts your data into a relevant format so that it can be used in the transmitting process from one computer to another one.
 
        
             
        
        
        
Won't you use a fake photo for your profile image or not put one on at all! This is a very safe way to keep your identity a secret and that you are very safe while you are online. 
Hope this help!!