<em>To the CEO of Game stop's video's: Unfortunately, I made a purchase at a Game stop in buckeye az and your video game was scratched and it was the wrong game in the case. Unfortunately a game stop employee would not let me return the game, due to it not being the right game in the proper case, which was not my fault because it was the store's employee that was at fault for putting the wrong game in the case. I am extremely disappointed in the lack of customer service. I should have been able to return the game due to it being the store's fault that the video was the wrong game in the case, in the end I paid for a game that I did not ask for.</em>
