Answer:
Foreign uncontrollable environmental elements
Explanation:
The unwritten rule is a foreign uncontrollable environmental element that affects the cultural environment of the factory. As a manager, James cannot control or influence this type of events or circumstances, and instead must adapt his facility's operations.
The answer to this question is the term Value delivery network. A Value delivery network is a system that is made up of the participants like the company, suppliers, distributors that are all involved in the marketing, distributing, production, and even the customer service of the goods and services in a specific or geographic area / market. This team partners together for a common goal, to provide good service.