c. control emotions, listen, understand goals, focus on problem, agree on a solution d. explain your position, give reasons, focus on problem, decide on a situation
Characterization is a process where the writer shows the personality of a character.
Characterization can be shown through ; direct characterization and indirect characterization.
Direct Characterization tells the audience what the personality of the character is.
Answer:
you live in this building,don't you?
Your question is bit unclear.
