The answer here my good sir is going to be glade I hope this helps you stay safe of the corona virus
Figuring that one out now.
D) why the city needs better public transportation because it writes it in a question meaning it will give you suggestions on how to improve something
This passage uses personification. Words cannot actually be stiff or heavy, and they do not need to be pushed out of one's mouth, but these adjectives and actions give the reader a vivid picture of Molly trying to say this words, and struggling greatly to do so.