<span>The characterization technique which the author used in the excerpt is indirect characterization. With the use of this technique, readers can get to know the character through his actions and speech. There is no direct hint as description of appearance so readers themselves reveal character's personality.</span>
Who is the poem by? there are a few poems with that title.
A critical listener only takes in what's thought as important points, where as an appreciative listener is more likely to take it all in and enjoy every little bit.