Answer: c) presents the good news immediately.
Explanation: The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.
Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).
I am pretty sure the answer is B, that is what I would do.
A short term consequence was poverty and a long term consequence is segregation. The economies are rising after nearly decades of poverty. This might be long term or short term if the economies keep growing.
Answer:
a) pseudo listening
Explanation:
Pseudo listening -
It is basically a non - listening type , which is like , looking attentive about the conversation , but actually ignoring or partially listening to the words of the speaker .
It is a very casual way of ignoring to someone , or acting in a way to avoid the speaker .
Hence , from the question , David , with conversation with his mother , replies with hmm , hmm , in order to avoid his mother's words .
Therefore , the correct answer is a) pseudo listening .
