It was very hard to follow but I printed it and then underlined and highlighted important information
Yes. I agree. But It needs to be a paragraph doesn't it? That;s not a paragraph.
Based on the given sentence above, the correct answer for this would be the third option. Basing on the point of view of the speaker, we can say that it is in the third person in which he/she means of Akiko. Since Akiko is only one, this is considered as singular. Hope this answer helps.
