Escribí un cuento (story) the question is in past therefore the answer should also be in past the answer is b
Answer:
¿Cómo te llamas?
Explanation:
—Buenas tardes, _¿Cómo te llamas?_
—Ana.
It's comunicas because the question is in the tu form.
You don't serve your family, or know them (because you already do).