Answer: The answer is given below
Explanation:
• Did Johnson use Starbucks’ shared values as the cornerstone of his decision making after the arrests?
Yes, the shared values at Starbucks was utilized by Johnson as the cornerstone on which he made his decision after the arrest of the two black men.
Thereafter, he then made a statement saying that everybody that want to use the facilities at Starbucks can use them even though they didn't buy anything. He further said that Johnson everybody is welcomed at Starbucks and that there are no restriction.
• Did his decision to close all Starbucks stores for unconscious bias training and to create a new "Third Space Policy" align with Starbucks’ mission and goals?
Yes. The decision close all Starbucks stores for unconscious bias training aligned with the goals and mission of Starbucks. Starbucks is about the creation of a welcoming environment which is not restricted to anybody and closing the business was actually necessary because the management could use that as the opportunity to tell its workers about the company culture, missions and goals and also a way of apologizing that were sorry for what happened.
• Did his handling of the incident promote positive relationships between employees andcustomers?
Yes. The handling of the incident brought about a positive relationship that existed between the customers and the employees of Starbucks because the environment was made safe and also welcoming for everyone.
• Did it encourage a sense of connectedness and shared values?
Yes. It encouraged a sense of shared values and connectedness as everyone felt safer and welcomed at Starbucks.
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