Answer: 3rd person point-of-view
Explanation: A third-person point of view can be omniscient, in which the narrator knows all of the thoughts and feelings of all of the characters in the story.
Answer:
The correct answer is c. Give readers the good news immediately.
Explanation:
The message mentioned in the question is a type of <u>apology</u> presented to the customer. The opening sentence implies that there is some bad news. It would be better if the author would have presented the good news first because that would <u>keep the readers involved</u> and persuade them to read the text further.
Giving good news first gives a <u>positive impression</u> to the readers and compels them to read the text till the end.
It should be noted that the central idea in a story simply refers to the main idea that is in the story.
<h3>
What is a central idea?</h3>
Your information isn't complete. Therefore, an overview of the central idea will be given. The central idea is the main idea that's contained in a story.
It's important for you to read and understand the story first. Then, you can find the central idea by knowing the message that the author is trying to pass across to the readers in the story.
Learn more about central idea on:
brainly.com/question/2684713
