I need points so this so not a correct answer
Answer:
From there, for example, people will then believe you when you say you are "out in the field" and need access to a password that is sitting on your desk at the office. Of course, finessed his actions constantly: this allowed him to gain access to everything from birth certificates to top-secret source code for the mobile phones of the 1982s and 1992s.
AND
If, however, you exploit the human emotion of people wanting to help their fellow humans, then when you call-up the headquarters of a major company, name-drop a few key people within the organisation, and "chat-up the other person," it becomes relatively easy to extract nuggets of information that can be used as bait to persuade other people to reveal additional information.
Explanation:
Hackers will manipulate human emotions and behaviors in order to access the information they need. Mtinick, even though computer hacking is unnerving, hackers tend to uncover serious cases of neglect within organizations that people trust.