Question

Gehring Services is a company organized around a strong management which values experience, knowledge, and structure. The company has a detailed framework of rules, procedures, and guidelines in place to help employees respond to problems in an orderly manner. Mails, memos, and notifications are used to communicate between managers, employees, and the management. Despite such provisions to help in structuring and executing work, the company incurs losses for delays and quality issues. One of their key clients had asked for two similar projects to be delivered by the teams headed by Briony and Benedict. While Benedict's team completed the project successfully on time, Briony's team had to implement numerous last-minute changes to meet client specifications, and she ended up delivering the project over a week late. Which of the following, if true, would explain this delay in Briony's submission? Briony had a good track record with clients who trusted her to do a good job. Briony and Benedict had teams comprising equal members and were allocated company resources in equitable manner. Briony's team was comprised of members who generated a lot of positive synergy while working together. The company stipulated that all communication be in the upward or downward mode only to ensure clarity and control. The management allowed Briony's team an extension to complete the project.

Answer 1

Answer:

the company stipulated that all communication be in the upward or downward mode only to ensure clarity and control.

Explanation:

even though  Briony's team consist of members who gives a lot of positive synergy while working together is not a concrete reason forthe delay in team's submission and also, even if Briony and Benedict had teams comprised of equal members and were allocated company resources in equitable manner is still not a reasonablle explantion for delay in Briony's project submission. even if the  companylayed a ground rule that all communication be in the upward or downward mode is a reasonable fact or explaination to the delay in Briony's project submission due to the the fact that Gehring servichas a plicy of strict adherance to  formal vertical structure for all communications, it has become inefficient. Lateral communication occurring with management's knowledge and support can be beneficial in such a situation. The reason that Briony had a good track record with clients who trusted her to do a good job is not a concrete or valid reason/explantion to the delay in her project submission. The reason the  management permit Briony's team an extension to complete the project is a consequence of the delay.