Question

The coordination of efforts directed at improving customer satisfaction, increasing employee participation, improving supplier partnerships, and facilitating an organizational atmosphere of continuous quality improvement is known as:___________.
1. a quality concern focus.
2. total quality management.
3. total quality development.4. total quality commitment.5. quality improvement planning.

Answer 1

Answer: Option 2

Explanation:

Total quality management is a strategy that is used by the business to reduce the errors by identifying them. The main aim of the strategy is to maintain the quality of the business. The efforts that is taken to improve customer satisfaction, increasing employee participation, improving supplier partnerships, and facilitating an organizational atmosphere of continuous quality improvement is called as Total quality management.

The overall final product or service delivered quality has to be perfect in this strategy. It is one of the success strategy that many organisations use.