The statement which is most likely to elicit an explanation of the client's behavior is '"It looks like you're searching for something. Is that right?"
Answer: Option A
<u>Explanation:</u>
The incident describes a scenario where a nurse observed that client is carefully examining the spaces in the bed frame. From this, one can likely draw out an explanation that, ‘It looks like you're searching for something. Is that right?’
This question is very polite and to the point. It can’t be option B, C or D because all of those question depicts a harsh tone. And a nurse cannot make use of such tone while talking to a client or patient.
Answer:
C) meals delivered to the home of older adults who are homebound
Explanation:
Congregate meals are meals served to the elderly.
So the last one sounds about right.
Answer:
B. Have you had a problem completing your work assignment today?
Explanation:
The position of supervisor (nurse) can bring some more delicate situations to the day. Getting the assistant's attention is one of them and should be done with caution. A harmonious and direct conversation will have good results in the company and softens internal conflicts. So the best way to do that is asking her if she had some problems of doing her work.
It is also important to hear the employee version. She should probably have a justification and judgment of the situation should come from your observation. If the employee already had a history of apology, don't give so much credit. However, if the assistent is a person who always stays in line, there is no need to be too hard.
