<span>This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.</span>
Among the factors or reasons listed above, companies also monitor performance for sake of Accountability.
<h3>What is Accountability?</h3>
Every corporation, and its entities and stakeholders must be accountable if they are to thrive.
This means that every person within the system must embrace responsibility for doing the right thing and accept the responsibility for not doing so as well.
A business can be accountable by:
- communicating its expectations clearly and timely
- fostering a learning environment,
- empowering its employees etc.
See the link below for more about Accountability:
brainly.com/question/980342
Answer:
B. they involve the use of expert judgement do develop forecasts
Explanation:
A time series is a series of events that is spaced equally in time. It is a statistical technique used to identify a time based trend of events and them make forecast using data from the trend/time series.
Time series requires certain processes which include discovering of a pattern in the historical data, projection of the historical data into the future, assumption that the pattern will remain the same(constant) as the time goes by, etc.
In time series method, since historical data is the point of reference for making a forecast, no expert judgements is required to develop forecasts. This is because once the data of the series from the past has been taken and a trend/pattern has been identified, that becomes the basis for future forecasts.
Cheers.
Answer:
d. Strategy implementation.
Explanation:
Strategic implementation is the process of putting the strategy into action.
After strategic planning, which is the definition of the action plans necessary for a company to achieve the defined objectives and goals, it is the phase of strategic implementation, which is the process of executing the plans defined in the planning stage.
Therefore, when implementing the strategy in an organization, it is necessary that the action plans are constantly monitored, so that the managers can have knowledge of the performance of the designed strategy, to prevent failures, correct some essential factor for the effectiveness of the action plans, monitor the internal and external environment, monitor the performance of employees, etc., in order to seek continuous improvement of the company's strategic action processes to achieve the expected objectives.
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I don't really understand the question.. Sorry if this doesn't help!
-EmojiQueen
