Answer:
I know lines 5-19 so here:
It matters because This person is feeling sorry but learns to accept what they did or are doing. Consequences have actions.
I really hope I helped, I did this last year I think so I kind of remember.
ALSO NO EXACT COPYING, THANK YOU
Answer:
Did you experience good customer service?
Would you consider using our product or service again?
Did you like our product or service?
What product or service were you looking for today?
Are you happy with your experience with us?
Did you find what you were looking for today?
What do you know about our company?
What would you like to know about our company?
What problems have experienced in the past with similar products?
What would you like to see us do more online?
Explanation:
1 were
2 was
3 were
4 was
5We’re
6 was
7 were
8 were
9 were
10 was