Astrid, a customer service representative with NorthTel Wireless Services, was asked by one of her customers if NorthTel would b

Question

3 years ago

6

Astrid, a customer service representative with NorthTel Wireless Services, was asked by one of her customers if NorthTel would b

e interested in joining the chamber of commerce to meet potential customers and increase its contacts in the local business community. Astrid believes this is a very good idea and approached her manager, DeShawn, about becoming a chamber member. DeShawn said to Astrid, "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." NorthTel is an example of an organization with

Business

1 answer:

Fofino [41] · Answer 1 · 2022-02-10T23:36:40+03:00

Answer:

The answer is centralized authority.

Explanation:

Centralized authority, in the context of organizational types, refer to an organization where the ability to make any decisions – strategic or operational – is on the hands of the organizational leaders only. This type of organization might be commonly found in companies that are highly bureaucratic. Employees in these types of companies are not empowered – thus, ideas from the lower rungs of the organizations, rarely make it to the top of the organization.