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valentina_108 [34]
4 years ago
15

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malwar

e, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)
A. Documents findings, actions, and outcomes.
B. Reboot the device to verify the fix.
C. Reconnect the device to the network.
D. Verify the settings in IPConfig.
E. Research the problem based on symptoms.
F. Run a virus scan.
Computers and Technology
1 answer:
liberstina [14]4 years ago
8 0

Answer:

<em>A. Document findings, actions, and outcomes.</em>

<em>F. Run a virus scan.</em>

Explanation:

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