They both use technology to change the lives of the main characters
I believe it is C because she struggled in the beginning and she said it in the most simplest way possible that she even she does not understand how she is able to do it.
I feel like this question is offensive, but as i do not know the context, I will answer.
Answer:
Jackie may have trust issues, or someone in the team did something that he disliked and hasen’t gotten over it. Or maybe the obvious answer, discrimination.