Question

The same process that applies to everyday communication applies to communication in the workplace. Understanding the steps in this process can help you craft more meaningful and effective messages.
Which parts of the communication process are described in the following scenario?
An instant message pops up on Kate's computer screen. Kate clicks the "accept" button and begins to read the message.
When Kate understands the meaning of the instant message, Kate is engaged in .
Kate sends an instant message to the sender so that he or she knows that the message was received and understood. Kate is engaged in .
For the communication process to be successful, the receiver must understand the information sent by the sender. Communication barriers, however, can complicate the process. Familiarizing yourself with common obstacles will make you better equipped to avoid them.
Consider this situation, and answer the questions that follow.
Your team is preparing for the next round of bids on a new collection of sculptures. "As you can see, sales are flat in the Western region," the presenter says. "We need to negotiate a good rate to offset our Western losses."
You were well prepared for the meeting, but the minor car accident you had in the parking lot yesterday has you worried. You check your smartphone, reading the insurance adjustor’s report. One of your colleagues says, "We’ll take care of that," and looks at you. "Right?" she asks. You don’t know how to respond because you’re not sure what she’s referring to.
What communication barrier is described in this situation?
Differing frames of reference
Distractions
Bypassing
How might you overcome this communication barrier in the future?
Focus on your smartphone.
Turn off your smartphone.
Leave the room to access your smartphone.

Answer 1

Unclear question. Below are the questions deduced;

When Kate understands the meaning of the instant message, Kate is engaged in____.

Kate sends an instant message to the sender so that he or she knows that the message was received and understood. Kate is engaged____in .

Consider this situation, and answer the questions that follow.

Your team is preparing for the next round of bids on a new collection of sculptures. "As you can see, sales are flat in the Western region," the presenter says. "We need to negotiate a good rate to offset our Western losses."

You were well prepared for the meeting, but the minor car accident you had in the parking lot yesterday has you worried. You check your smartphone, reading the insurance adjustor’s report. One of your colleagues says, "We’ll take care of that," and looks at you. "Right?" she asks. You don’t know how to respond because you’re not sure what she’s referring to.

What communication barrier is described in this situation?

• Differing frames of reference
• Distractions
• Bypassing

How might you overcome this communication barrier in the future?

• Focus on your smartphone.
• Turn off your smartphone
• Leave the room to access your smartphone

Explanation:

When Kate understands the meaning of the instant message, Kate is engaged in communication because she understands what was been communicated.

Distraction is the communication barrier been described in this situation because we could notice that the subject became distracted checking his smartphone, reading the insurance adjustor’s report; which ultimately became a barrier to his colleague's communication.

Turning off one's smartphone might help to overcome this communication barrier in any future meeting; this will allow for better concentration.