I believe the answer is FFA.
Hope this helps.
(Please mark this brainliest, I would really appreciate it) Thanks!
Answer: A. Identify issues.
Explanation: Hisaoki's company failed to identify issues, because they never considered problem might arise but it did arises.
In identifying issues one must be clear what the problem is and plan on how to solve them, analyzing the problem is important when identifying issues. This help you to be about the situation when there is problem.
The correct answer here would be a job specification.
Answer:
C. Decide on a general, neutral comment you can make if customers ask you about a warranty
Explanation:
The comment might be that each product contain the warranty within the box.
<span>This is the gestalt law of closure. Gestalt means a whole comprised from many pieces that takes on a meaning larger than itself. This refers to Lilian's process of assembling the word- it is composed from letters, but takes on an independent meaning. The law of closure is when this happens anyway even when we don't have all the information.</span>