I don't say u must have to mark my ans as brainliest but if it has really helped u plz don't forget ro thank me...
When you respect others feelings that is being called an influential communicator, in which both parties benefit from the conversation feeling hear and cared about.
When you do not, that is called being a controller communicator which damages the relationships leaves submissive thoughts and actions.
You would want to do all of the above.
Ballads are usually only 13 lines so they are short