The correct answer for this question is this one: "The speaker sees a child covered in soot, lying alone in the snow. Good start. The child tells him that his parents, who have forced him into chimney sweeping, are praying at a nearby church. " Hope this helps answer your question.
When someone has their own story, and gives good details it helps the reader have empathy, or shows prespective. Now the reader can think " I wonder what would happen if I were in that situation".