I agree with the the quote. i believe that the deeper meaning is that people can hear what you say but your attitude or how you say it is what makes them understand what youre trying to say.
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Yes: The teachers helped the students answer their questions. Yes, the teachers have treated us (the students) kindly.
No: The teachers yelled at the students when they didn't know the answer. No, the teachers have no treated us (the students) kindly.
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about what please explain your question
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