Suspense; <span>a state of feeling excited or anxious uncertainty about what might happen.
Look at google for more information</span>
Answer:
This all depends on context, but in general:
Neutral: Generally having a middle ground opinion rather than being on an extreme side.
Positive: Usually refers to one's attitude, optimism. Can also mean certainty.
Negative: Not positive, could be referring to pessimism or seeing the bad side of things.
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
The answer is argumentation because you would argue why something is true or false.
