Answer:
B. market share
Explanation:
Market share is the percentage of consumers that a company has captured from its specific, desired market within an industry.
Answer:
B) customer satisfaction
Explanation:
Customer satisfaction is a measure that shows how happy the customers are with the products and services of the company. In this scenario, the work team improved the customer satisfaction because when the employees were trained, they were able to offer a better service which increased customer satisfaction and this was reflected in the service ratings and the rise in sales.
The two basic types of life insurance policies are B. Term and Permanent Whole Life.
A life insurance policy is a contract that someone gets with an insurance company. The purchaser makes payment to the company and if the person passes away, the insurance company will pay a large lump-sum payment known as a death benefit. Life insurance policies vary based on the purchaser. Whole and Term are two different types of life insurance policies. Whole life insurance coverage covers you your entire life whereas term life insurance only pays if needed during a certain term in life.
Answer:
True
Explanation:
Although the business segments related to waste management and information systems may seem irrelevant at start, these two are often intertwined.
In order to successfully forecast the future of waste prevention and management, managers should take into consideration IS and their benefits. For example, how can a new IS that is scheduled for implementation next year affect the existing, real-time waste management system? Can the existing process be automatized and simplified with the aid of the IS?
Therefore, it is needed to include the IS aspect in the waste prevention policy review.
A customer ordered a bridal veil from your website two weeks ago and is concerned that it's two days before the wedding and the veil hasn't arrived. Which of the following would be a good customer service response?
Overnight another veil to the bride so that there's no risk that she won't have the veil for the wedding. This would be the best customer service response because it is making sure you meet the needs of your customer. If you do not overnight another veil to them, they will likely leave a bad review of your store because they were expected to have an item by the wedding date. Customer service ensures that the customer is always taken care of and the second response is basically telling the customer it is their problem and they can find another veil and return that one for their money back. This would leave the bride struggling to find something on short notice for the wedding instead of simply overnighting one.