With what do you need help?
Answer:
a. She expects snobbery, but he turns out to be shy and open to friendship.
Explanation:
Before meeting Eugene, Elena had imagined a situation entirely different from what actually happened. She had drawn hasty conclusions from Eugene and believed he was thick, snobbish, mean, arrogant and a very difficult person to maintain a balanced and profitable conversation. However, when meeting him for the first time, she can see how much she was wrong, because Eugene was a shy, pleasant, calm boy and very easy to have a conversation because he was willing to make a new friendship.
If I was going to answer something in a paper form, I would research up on the topic and start to think of my own ideas, while writing down other ideas or transitions that will smoothly relate everything.
Depends on what your trying to do