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prohojiy [21]
3 years ago
9

Tension was apparent as the management team discussed changes to promotion requirements. But then Colby made a joke about Jesse’

s white-knuckled grip on his pen, and the laughter seemed to lighten the mood. Colby was acting in a ________ role.
Social Studies
1 answer:
victus00 [196]3 years ago
6 0

Answer: Colby was acting in a <u>maintenance</u> role.

Explanation:

A maintenance role is a type of role that people play in groups in order to preserve the relationships in a group. This type of behavior builds up positive relationships in a team. In this case, Colby was acting as a harmonizer, trying to mediate tension through humor. Other methods of a maintenance role include encouraging, expressing group feelings, compromising, standard testing and gatekeeping.

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