Answer: The women customer either complain to the supervisors to address her issue immediately nor the employee should apologize to the woman and provides a shopping basket to her.
Explanation:
In every supermarket, All employees of the shop have the duties and responsibilities to serve the customers' needs without any delay in time. Consumer rights should be always ensured to protected in all the shops irrespective of the size of the business as well the employees count. The consumer has all rights to raise the complaint to the direct supervisors in the market.
In this case, Woman's customer has experienced the pain as she cannot able to get a basket to hold the items. As she needs to take care of her children, Her request needs to fulfilled without any delay. Mutual consent with the ethics of the shop needs to tie up the bonding relationship between employees and consumers. At last, if the employee apologizes for her mistake and helps the woman by providing basket will end in the peaceful business transactions in the supermarket.
Answer:
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Explanation:
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Answer:
(1) Assessment
Explanation:
The intersection of the assessed probability and severity of a hazard in the risk management process is called 'risk assessment'
Risks are usually assessed in two broad areas namely: Probability of occurrence and Impact.
Probability of occurrence has to do with the degree of likelihood that a risk will materialize while 'impact' tries to access how much damage the risk is likely to cause, in the event that it materializes.
In summary, risk management usually views risk as a function of probability and impact.
On Harvard Business News it explained this connection on strategic management, it links all the strategies and complexities in the business. Because of the diversity and continuous change in business schemes and application, there is a need to merge everything and all the phases that occurred in the business. The aim of strategic management is to simplify everything and make it individualized and cater the clients on the services or products it has.
