Answer:
A. They avoided asking their customer service reps in call centres to follow a detailed script.
Explanation:
Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.
For the customers perspective, we have:
As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.
Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.
Final Answer:
Option A
Answer:
The answer is:
. Owner's Capital
2. Prepaid Insurance
3. Unearned Revenue
4. Accumulated Depreciation
5. Land
6. Accounts Payable
Explanation:
Balance sheet also known financial position of a business contains asset, liability and equity.
The following accounts(from the question) will be found in the balance sheet.
1. Owner's Capital( Found under Equity)
2. Prepaid Insurance( under asset)
3. Unearned Revenue(under liability)
4. Accumulated Depreciation(under asset)
5. Land(under asset)
6. Accounts Payable(under liability)
Answer:
The correct answer is letter "A": Power and machinery, money and goods, are useful only as they set us free to live.
Explanation:
American entrepreneur Henry Ford (1863-1947) was the author of the transportation and industry revolution in the U.S. He obtained around 160 patents registered in America. The "<em>Fordism</em>" was named after him because of his method of producing large quantities of automobiles at low cost through mass production.
According to Ford: "<em>Power and machinery, money and goods, are useful only as they set us free to live. They are but means to an end. For instance, I do not consider the machines which bear my name simply as machines. If that was all there was to it I would do something else.</em>" ("My Life and Work", 1922).
Answer:
Explanation:
(a) The computation of the cost of goods sold is shown below:
= Beginning inventory + Purchase of new merchandise - ending inventory
= $4,000 + $22,000 - $4,500
= $21,500
(b) In the income statement, the total revenues and the total expenses are recorded.
If the total revenues are more than the total expenditure then the company earns net income
And, If the total revenues are less than the total expenditure then the company have a net loss
This net income or net loss would reflect in the statement of the retained earning account.
The preparation of the income statement is presented in the spreadsheet. Kindly find the attachment below:
<em>My </em><em>advice</em><em> to the owners of ABC Company </em>concerning internal controls affecting the office manager would be as follows:
It is time to promote the office manager. His promotion would relieve him of the responsibilities he handles presently. Promoting him would also enable management to segregate his duties.
Secondly, after implementing the promotion and segregation of duties, management should implement a <em>compulsory annual </em><em>leave policy</em>. Having a company-wide leave policy bolsters internal controls by preventing and discovering suspicious fraudulent activities.
Thus, if the owners of ABC Company would buy these <em>pieces of </em><em>advice</em>, they would improve internal controls without offending the hardworking former office manager.
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