The phrase says 'Alfonso/a -blank- ready and outgoing.'
The options are :
- Es ~ is
- Estamos ~ are
- Soy ~ am
- Está ~ is
The reason it is 'es' instead of está is because 'es' would describe a person who is all around ready and outgoing whereas 'està' would describe a person who is ready <em>right</em><em> </em><em>now</em> and outgoing <em>right</em><em> </em><em>now</em>, but would later on not be ready / outgoing.
