Complete Question: Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to ________.
A) reduce the rate of customer defection
B) make low-profit customers more profitable
C) enhance the growth potential for each customer through cross-selling
D) increase the longevity of the customer relationship
E) focus disproportionate effort on high-value customers
Answer:
B) make low-profit customers more profitable
Explanation:
Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to make low profit customers more profitable.
The basic logic behind this strategy is that when customers find something coming free, then they start taking it for granted, they don't pay much attention to it, therefore, when the some services are free, customers will not be spending much on them, like upgrading, monthly plan up-gradations, monthly or annual subscriptions. Consequently, to turn the those customers into highly valuable customers, companies charge for the services which were free of cost in the past.
Answer:
All of these choices are correct
Explanation:
The inventory subsidiary ledger is used to keep track of the true inventory levels all the time in a company and whether inventory goes missing or not, they keep track of every movement of inventory that happens in a company.
The answer is accomplishment. It is because an individual is
likely to feel accomplished if he or she was able to achieve the goal that he
or she is trying to pursue and that these accomplishments that he or she
achieved has paid the efforts that he or she pushed to and it has make a
difference.
Answer:
Which of the following is NOT a step in the strategic planning process?
E) evaluating all members of the value chain
Explanation:
Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy
Answer:
b. Britain (France)
Explanation:
The nominal exchange rate is the rate at which an individual can trade the currency of his country for another country.
According to the numbers given for exchange rates, the real exchange rate between American and foreign goods is lowest with Britain.
