A ________ marketing strategy develops products and promotions designed to please large groups of people

ame the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation

Ahat [919]

Answer: According to Jacobs, the five types of customer introduced variability are arrival variability, capability variability, effort variability, request variability, and subjective preference variability (2014).

These variabilities can be briefly described thus:

- Arrival Variability: All customers do not want the service at the same time or at times convenient for the company.

- Request Variability: Customer’s requirements can vary widely and a service provider needs to have a flexible operation system, which essentially means having more variety of equipment’s and employees with diverse skills.

- Capability Variability: Some customers perform tasks easily and others require hand-holding. Capability variability becomes important when customers are active participants in the production and delivery of a service.

- Effort Variability: When customers perform a role in a service delivery process, they differ in terms of the effort they put in performing the role.

- Subjective Preference Variability: Customers vary in their opinions about what it means to be treated well in a service environment. Companies treat customer-introduced variability in two ways (i) The company accommodates customer-introduced variability (ii) The company reduces customer-introduced variability.

Explanation: Similarly, companies can reduce customer-introduced variability without compromising service quality by creating complementary demand to smooth arrivals, and targeting customers on the basis of their requirements, capability, motivation and subjective preferences.

Companies can accommodate customer-introduced variability without raising its costs by hiring low cost labour, automating tasks and creating self-service.

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3 years ago

Credit cards and charge cards differ in two important ways. One is the method of payment. What is the other difference? A. You e

inessss [21]

B You earn interest when you use a charge card but not a credit card.

7 0

3 years ago

Read 2 more answers

Which of the following best describes how economists test the empirical predictions of economic models? A) Economists survey ind

salantis [7]

Answer:

The correct option here is C)

Explanation:

The correct answer is C) because Economics is nothing but empirical science and by empirical science it means that the economists will have to study the real world examples or evidences to create a support for their theory. And based on this , we can definitely say that from the given choices in the question option C) is definitely correct, they first collect the real world observations and then analyze them to see whether these actions are in accordance with their theory.

7 0

3 years ago

Two firms, A and B, each currently emit 100 tons of chemicals into the air. The government has decided to reduce the pollution a

LekaFEV [45]

Answer:

It is likely that C. Firm A will buy all of Firm B's pollution permits. Each one will cost between $100 and $200.

Explanation:

So two firms, A and B, each currently emit 100 tons of chemicals into the air, and from now on each one will require a pollution permit for each ton of pollution emitted into the air.
Each firm gets 40 pollution permits, which it can either use or sell to the other firm. That means that if both firms choose to keep their respective 40 permits, they would still have to reduce the pollution by 60 tons (100 minus 40 is 60).
It costs Firm A $200 for each ton of pollution that it eliminates before it is emitted into the air. Because it costs so much to eliminate a ton of pollution, it would make sense for Firm A to get as many pollution permits as possible, as long as they get them for less than $200 each.
It costs Firm B $100 for each ton of pollution that it eliminates before it is emitted into the air. Since here it costs less to eliminate a ton of pollution, it would make sense for Firm B to sell as many pollution permits as possible, as long as they sell for higher than $100.

With that in mind, the outcome that makes the most sense would be Option C. Firm A will buy all of Firm B's pollution permits. Each one will cost between $100 and $200. This way both firms spend the least amount of money while at the same time pleasing the government.

To demonstrate it, let's do some actual calculations for each case.

Case A) Both firms will use their own pollution permits.

In this case, each firm will have to independently reduce their pollutants by 60 tons, as noted before. That represents a high cost, as we will now determine:

For Firm A, the cost would be

$60tons*200\frac{dollars}{ton}=12000dollars$

For Firm B, the cost would be

$60tons*100\frac{dollars}{ton}=6000dollars$

Case B) Firm A will buy some of Firm B's pollution permits. Each one will cost less than $100.

Since Firm B could spend $100 to reduce a ton of pollution, it wouldn't sell its pollution permits for less than $100 each: If Firm B sold its pollution permits for less than $100 each, it would have to reduce even more tons of pollutants (spending $100 for each one), and would end up losing money! Let's say it sold 10 pollution permits for $90 each, so it would have to reduce 70 tons of pollutants instead of 60. Its total cost would be:

Cost for Firm B (Case B):

$70tons*100\frac{dollars}{ton}-(10*90dollars)=6100dollars$

Which is higher than the cost calculated for Firm B in Case A, so it's not worth it.

Case D) Firm B will buy all of Firm A's pollution permits. Each one will cost between $100 and $200.

This is a similar case than Case B, in the sense that since it costs Firm A so much to reduce a ton of pollutant ($200 for each one), it wouldn't sell its pollution permits for less than $200 each, or it would end up losing money as well. Let's say Firm A sold all of its 40 pollution permits for $150 each, and so it would have to reduce 100 tons of pollutants instead of 60. Its total cost would be:

Cost for Firm A (Case D):

$100tons*200\frac{dollars}{ton}-(40*150dollars)=14000dollars$

Which is higher than the cost calculated for Firm A in Case A, so it's not worth it.

Finally, Case C) Firm A will buy all of Firm B's pollution permits. Each one will cost between $100 and $200.

As mentioned before, this one makes the most sense because both firms would spend the least amount of money. Let's determine the total costs for each one, knowing that:

Firm A would buy 40 pollutant permits from Firm B, for (let's say) $150 each.
Firm A would still need to reduce 20 tons of pollutants. And
Firm B would have to reduce 100 tons of pollutants, instead of 60.

Cost for Firm A (Case C):

$(20tons*200\frac{dollars}{ton})+(40*150dollars)=10000dollars$

Which is less than the $12000 Cost calculated in Case A.

Cost for Firm B (Case C):

$(100tons*100\frac{dollars}{ton})-(40*150dollars)=4000dollars$

Which is less than the $6000 Cost calculated in Case A.

Since both firms each spend $2000 less in Case C than in case A, it would make sense for them to follow this option.

4 0

3 years ago

Every motor vehicle registered in a foreign jurisdiction and every motorcycle registered in this state must be equipped with a m

Snezhnost [94]

Every motor vehicle registered in a foreign jurisdiction and every motorcycle registered in this state must be equipped with a mirror located so that the driver is able to view the roadway 200 feet to the rear of the vehicle.

4 0

3 years ago